Roll Unloaded

Posted in General by tatiana Mon Jan 06 2020 22:57:30 GMT+0000 (Coordinated Universal Time)·Viewed 276 times

I have a DesignJet 920 plotter. The print is printing about 12" and then uloading the roll. I am getting the following error "roll unoaded. End of roll of paper input friction. Load roll carefully onto spindle." I have unloaded and reloaded the roll about 7 times and tried with two different rolls of paper. Any ideas?
  
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