Paper Presets?

Solved!
Posted in Graphics & Technical media for HP Designjet printers by Brandon Reese Tue Nov 13 2018 15:16:27 GMT+0000 (UTC)·7·Viewed 51 times

I'm looking for the paper preset file for our HP DesignJet Z6600 for HP Universal Heavyweight Coated paper. It is not a built-in preset and the paper preset page here at hplfmedia.com does not have it available. Where can I obtain it? Thanks!
Sean McGettigan
Nov 13, 2018

HP Universal Heavyweight Coated Paper should be a built-in preset. It should appear as “HP Univ HeavyweightCoated” in the "Bond and Coated Paper" category. If it does not appear there, please make sure you are on the latest firmware version and, if necessary, update your firmware.


Sean McGettigan marked this as solved
Brandon Reese
Nov 13, 2018

We have the latest firmware (PTR6_03_06_00.8) that is on the support website for the Z6600. "HP Univ Heavyweight Coated" does NOT show up in the list of built in presets.

Sean McGettigan
Nov 13, 2018

Another thing to check is in the embedded web server. Go to the Setup tab and then Paper Management. Then look at the Show/Hide papers tab. If the HP Universal Heavyweight Coated Paper preset is in the Hidden paper list side, move it to the Visible paper list side.

Brandon Reese
Nov 13, 2018

Sean- I have looked in that area as well, it is not hidden, it is just not on our printer.

Thanks!

Sean McGettigan
Nov 15, 2018

Brandon - we have requested that a custom preset for HP Universal Heavyweight Coated Paper be created. It should be ready in about a week. In the meantime, you can use Heavyweight Coated Paper.

Brandon Reese
Nov 15, 2018

Awesome! Thanks Sean! I'll be on the look out for it.

Brandon Reese
Dec 7, 2018

Hello Sean, has this custom preset for HP Universal Heavyweight Coated paper for the Z6600 been completed? If so, where can I obtain a copy? If not, what's the estimated time of completion?

Thanks!!

Markdown is allowed