large-format media for dye-based inks

Solved!
Posted in Graphics & Technical media for HP Designjet printers by John Paul Quinn Fri Aug 14 2015 17:53:47 GMT+0000 (UTC)·8·Viewed 1,837 times

I've seen it recommended here - just a few months ago - that "swellable coated papers" would show much less rapid fading with the dye-based inks (such as the ones used in our T-series Designjet). However, I've been told that the Universal Satin Photo paper that I have been using is no longer available. What paper does HP currently offer that uses "swellable coating" technology? I use 42" and 36" roll widths. It's not practical for us to laminate the posters we're printing.
Dione Metnick
Aug 14, 2015

Hi John,
The HP Universal Satin Photo Paper is not discontinued and still available. http://www.globalbmg.com/hp/en/photographic-papers?specs=438 ; click on the dealer locator to find a dealer near you. It is also available in gloss finish. Please let me know if you have any questions or need help.

Dione Metnick
HP Global Product Line Manager


Dione Metnick marked this as solved
John Paul Quinn
Aug 14, 2015

Dione,

Thank you so much for your prompt and informative response.

My normal vendor showed all widths of Universal Satin Photo as being out of stock. When I called HP to see if it was still an available product, I was told that it had been discontinued.

I really hope that HP continues to maintain the availability of this (or some other style of "swellable coating" satin or semi-gloss photo paper) into the future. It allows our T-series printer to serve not just for our technical drawings, but also for posters that resist fading reasonably well without lamination.

Best regards,

John

Dione Metnick
Aug 14, 2015

John,
I'm sorry you received incorrect information. If you would like help locating a reseller that stocks the product in your area please let me know. In Feb 2014, the product changed from a "A" part number to ending in "B". Maybe that is where the confusion came from. The new Satin version offers increased whiteness and brightness for higher contrast, increased weight and caliper, and lower gloss level for a true satin finish.

Yes, we will continue to offer swellable coated papers as there continues to be a high demand.

Regards,
Dione

John Paul Quinn
Aug 14, 2015

Hello Dione,

Once I knew from you that they were valid part numbers, it was no problem. I checked, and my regular vendor tells me that they can ship within a week.

The current HP web site is really NOT helpful with respect to indicating whether paper is optimized for dye-based inks vs. pigment-based inks. Even if I search using T1200 as a filter, it doesn't help to point me toward a swellable coated paper rather than a micro-porous coated paper. Reading the product details doesn't help either, as the differences aren't pointed out there.

The only reason I am even aware of swellable coatings vs. micro-porous coatings is that I found other HP documentation that is dated 2012. It's "Original HP Large Format Printing Materials & Supplies For Graphics & Technical Applications", and it's very informative.

It's good to hear that swellable coated papers are still going to be available. They really work well for some of our applications.

All the best,

John

Simon Ehlen
May 11, 2016

Hi,

I'm looking for A3+ (13 x 19 in) HP premium satin sheet paper for my DJ30. Do you still offer this swellable paper or is there any other sheet paper which works with the vivera dye ink?

Cheers,
Simon

Dione Metnick
May 11, 2016

Simon,
Sorry, this product is no longer offered in sheets only rolls.

Regards,
Dione

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